SoMe –


We want to develop the maintenance services for the outdoor hot tubs we manufacture. We process maintenance services, spare part inquiries, and complaints via the maintenance request form.

You can use this form to make a quick online maintenance request, sending your contact request directly to Novitek’s maintenance department.

Maintenance requests are processed on weekdays from 8 am to 4 pm. There may be occasional delays in processing maintenance requests, so in urgent matters, please contact us by phone after filling out the form.

+358 2 762 8700
Mon–Fri 8 am to 4 pm (Note! During summer 9 am to 2pm)

Fill out the maintenance request form

If you need maintenance on your outdoor hot tub or want to inquire about spare parts, please fill out the service request form carefully.

* required field



    Choose what applies to your case* (you can find the warranty terms here)

    If the error is known, attach an image of the error. Otherwise, attach an image of the hot tub*

    Hot tub problem