Maintenance

We want to develop the maintenance services for the outdoor hot tubs we manufacture. We process maintenance services, spare part inquiries, and complaints via the maintenance request form.

You can use this form to make a quick online maintenance request, sending your contact request directly to Novitek’s maintenance department.

Maintenance requests are processed on weekdays from 8 am to 4 pm. There may be occasional delays in processing maintenance requests, so in urgent matters, please contact us by phone after filling out the form.

+358 2 762 8700
Mon–Fri 8 am to 4 pm (Note! During summer 9 am to 2pm)

huolto@novitek.fi

Fill out the maintenance request form

If you need maintenance on your outdoor hot tub or want to inquire about spare parts, please fill out the service request form carefully.

* required field

Contact

Firtst name*

Last name*

Street address*

Postal code*

City*

E-mail*

Phone*

Information

Choose what applies to your case* (you can find the warranty terms here)

Hot tub purchase year*

Hot tub model*

Hot tub serial number*

If the error is known, attach an image of the error. Otherwise, attach an image of the hot tub*

Hot tub problem

The hot tub keeps blowing fuses / electrical faultThe hot tub is leakingThe water does not heat upThe pumps do not startThe control panel shows an error codeOther

Error code:

Describe the error:

Additional details about problem or maintenance need:

Maintenance

Fill out the maintenance request form

Contact

Information

Hot tub problem

Four seasons of

enjoyment.